What counts as an “image fix”?
A fix is a change WP Image Fixer makes to an image — compressing, resizing or converting it. Only full-size images count: the thumbnails and other sizes WordPress makes of an image are never counted. Scans, page reports, previews, alt text, undo and originals downloads never use up fixes.
Is there a fair-use limit?
Plans are for your own sites and the sites you manage. “Unlimited” scans and reports are for normal use of those sites — please don’t resell access or use it as an image-processing service for others. The current technical limits (such as 25 connected sites per account) are listed in the terms of service. If you’re unsure whether your use fits, email [email protected].
What happens to my originals if I stop paying?
Nothing. Originals always stay on your WordPress site. Undo and the originals download are free on every plan, forever.
Does Keep It Fixed cover all my sites?
Keep It Fixed covers one site: the site you choose at checkout (or, if you have several sites and don’t choose, the first site you fix after subscribing). Each further site needs its own Keep It Fixed or a Full Fix. Sites without a plan keep using the 25 free fixes a month.
Can I cancel anytime?
Yes. Keep It Fixed is month-to-month; cancel whenever you like and it won’t renew. You keep it until the end of the period you paid for. Images already fixed stay fixed.
Can I get a refund?
Full Fix and new Keep It Fixed subscriptions have a 14-day money-back guarantee, and after that, if something went wrong with any purchase, email us — we handle refund requests case by case and err on the side of fairness. See the refund policy.
Who processes the payment?
Lemon Squeezy, our Merchant of Record. It takes the payment, handles sales tax or VAT, and sends your receipt and invoice. We never see your card details.
When do the 25 free fixes refill?
Your 25 free fixes refill on the 1st of every month.